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Tenants

Out of hours Emergencies

The following are classed as emergencies and should be reported as such:

If you can smell Gas – call 0800 111 999

If you have no electricity – check the other houses in your street, it may be a power cut – check the consumer unit for fuse switches.

Contact us if you have one of the following issues:

No heating or hot water

Severe water leak

Blockage of your ONLY toilet

Broken door or window as the result of a break-in

Our Emergency Contractor will let you know if your issue requires a Call Out.

 

Please note if you call out our Emergency Team unnecessarily, you could be responsible for the costs.

The Out of Hours Emergency number is 01642 056120.

 

Contact the office you let through on the numbers below or complete the form below and we will be back to you during office hours.

Stockton - 01642 607555

Middlesbrough -  01642 313666

Ingleby Barwick -  01642 762944

Darlington - 01325 484440

Hartlepool - 01429 891100

For any concerns or issues, contact us

Please note that Robinsons Tees Valley will only use the above data to contact you accordingly. By submitting this form, you confirm that you agree to our website terms of use, our privacy policy and consent to cookies being stored on your computer.

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